Privacy Policy

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Privacy Policy

Murray Woods LTD (“Murray Woods”) is committed to protecting your personal data and privacy. We are committed to complying with all applicable personal data protection laws. This Privacy Policy describes the ways in which information about individual persons may be collected, used, disclosed, transferred and stored by Murray Woods. Murray Woods may at any time change, modify, or otherwise update this Privacy Statement without prior notification. The latest applicable version can be accessed always.

1. Data controller
Murray Woods is the data controller of your personal data.

2. Personal data we may collect
You will always be informed when we collect personal data about you. Murray Woods may collect personal data, for example, your name, e-mail address, town, city and country of residence, personal identification number, IP address and product interests. In connection with the submission of your data it will always be stated whether the submission is voluntary or necessary for completing the desired action.

Your personal data is collected in one or several of below cases:

        • When you use our website
        • When you sign up for our newsletter or give your contact information to receive invitations, product information or special offers
        • When purchasing our products


If you use your email address in more than one of the above cases, your personal data will only be collected and registered in one place. This way your information is already stored, and you should not receive the same marketing material from Murray Woods more than once.

3. Use of your personal data
We use your Personal Data to provide you the product and services you request, communicate with you, improve your experience on our website, generally improve our products and services and for other internal business purposes. These uses may also include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored and later archived for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.

Providing Product and Services You Request
If you choose to purchase a product or receive our services, we use the Personal Data that you provide through our website to manage your orders and invoices, to process payments, to respond to your questions, provide you the services you request and offer an optimal customer experience.

You may also receive marketing information from Murray Woods and related affiliates, such as offers regarding Murray Woods related products or services, invitations to participate in surveys about our products, or notifications about special promotions. In such cases, we will use your contact and other Personal Data to send you marketing information.

Customized User Experiences
The Personal Data that you provide may be used to create customised offers, information, or services tailored to your interests and preferences. Also, we may use your IP address and the data that we obtain automatically through the use of cookies or similar tracking technologies to make our websites easier to use and navigate as well as to personalise the content provided on our website by anticipating the information and services that may be of interest to you.

Business and Product Improvement
In order to discover new facts that could help Murray Woods better understand customer needs and help improve, develop, and evaluate product, services, materials, and programs. Murray Woods analyses the information that you have provided. For these purposes Murray Woods does not use information that can directly identify you.

Site Analytics and Improvement
We may use the information that you provide and the information we collect automatically about your use of  our website to monitor user traffic patterns and preferences for site improvement, analytics and optimisation.

Process queries and generally communicate with you
We generally process your Personal Data when you contact us, send us a query, and to follow up on your requests and questions.

Legal Basis for Processing
Under European data protection laws, Murray Woods must have a legal basis to process your Personal Data. The legal basis that applies in a instance will depend on for which of the specific purposes described above Murray Woods is processing your Personal Data:

        • In certain cases, Murray Woods may ask for your consent to collect and process your Personal Data. Should you choose to provide your consent, you may later withdraw your consent by contacting us as described in section 9. Please note that the withdrawal of consent will not affect processing which has already occurred.
        • In other instances, the processing of your Personal Data may be necessary in order to comply with an applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt-out may impact our ability to perform a contractual obligation otherwise owed to you.
        • In still other instances, Murray Woods may process your Personal Data based on Murray Woods’ legitimate interests in communicating with you about our products and services, and about scientific research and educational opportunities. You have the right to opt-out of all such processing of your Personal Data. You may do so by contacting us as described in section 9.


4. Information We Share
Your personal data is disclosed to partners of Murray Woods who deliver services on behalf of Murray Woods (data processor), for example integration of Radiography, Sterilisation, Practice Management Systems Remote Support Services, or data required for our engineering report service. These partners only process the personal data on behalf of Murray Woods and in accordance with the instructions of Murray Woods.
In the case of a re-organization, full or partial sale of the Murray Woods, any disclosure in such connection will be in accordance with current legislation for the processing of personal data. Your personal data will apart from the above-mentioned situations not be sold, shared or otherwise distributed to third parties without your consent, except where Murray Woods is required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

5. Deletion of your personal data
Murray Woods will delete your personal data when we no longer need to process them in relation to one or more of the purposes set out above in section 3. However, the data may be processed and stored for a longer period in anonymized form.

6. Security
We have implemented security measures to ensure that our internal procedures meet our high security policy standards. This website has security measures in place to prevent loss, misuse or alteration of the information under our control. Accordingly, we strive to protect the quality and integrity of your personal data.

7. Cookies
The Website uses cookies. Cookies are small text files that a website sends to your computer to identify your online activity. Cookies may be used to help personalise your visits to our Website, improve how you use features of our Website and to register your online activity. You can disable cookies by adjusting your browser settings, but if you do so, some functions on our Website may not work correctly.

8. Links to other websites
Murray Woods’ website may contain links to other websites or to integrated sites. We are not responsible for the contents of the websites of other companies or for the practices of such companies regarding the collection of personal data. When you visit other websites, you should read the owners’ policies on the protection of personal data and other relevant policies. On some Murray Woods webpages, you will find forums, message boards, news groups etc. The information you may disclose in these areas becomes public, and you should always exercise caution when disclosing personal information.

9. Your rights
You are at any time entitled to be informed of the personal data about you that we process, but with certain legislative exceptions. You also have the right to object to the collection and further processing of your personal data. Furthermore, you have the right to have your personal data rectified, erased or blocked according to the rules. Moreover, you have the right to receive information about you that you have provided to us, and the right to have this information transmitted to another data controller (data portability). If you want us to update, amend or delete the personal data that we have recorded about you, wish to get access to the data being processed about you, or if you have any questions concerning the above guidelines, or if you wish to appeal against the processing of your personal data you may contact us by using e-mail: